The Intelligent Logistics Platform Behind India's Top Brands
One unified platform. 20+ courier partners. AI-powered courier allocation, NDR workflows, RTO prediction, weight discrepancy management, COD reconciliation, and more — all built on a single tech stack designed for scale.
One Dashboard. Every Metric That Matters.
Ditch the spreadsheets. Shypfy's B2C Summary dashboard gives you real-time visibility into every shipment, every courier, every exception — across your entire logistics operation.
- Key Metrics Live. Manifested, Picked %, Delivery %, RTO %, In-TAT %, First Attempt Delivery % — all refreshed in real time.
- Five Operational Views. Overview, Pickup, In Transit, NDR/NPR, and RTO — drill down into each stage of the shipment lifecycle.
- Courier-Wise Breakdown. Compare performance across Delhivery, BlueDart, Ekart, Xpressbees, Shadowfax, DTDC, and more on the same screen.
- Flexible Date Ranges & Filters. Slice data by pincode, zone, courier, SLA, weight slab, and more.
| Courier | Manifested | Picked % | Delivered % | RTO % |
|---|---|---|---|---|
| Delhivery | 208 | 96.2% | 87.1% | 13.2% |
| DTDC | 70 | 94.3% | 85.7% | 14.3% |
| Shadowfax | 9 | 100% | 88.9% | 11.1% |
| Xpressbees | 6 | 100% | 83.3% | 16.7% |
Smart Courier Allocation That Learns From Every Shipment
Every order gets matched to the best courier for that specific pincode, weight slab, delivery speed, and product category — automatically. The engine continuously learns from delivery outcomes and gets smarter with every shipment.
- Multi-Factor Decisioning. Evaluates pincode performance, courier TAT history, cost, weight slab, service availability, and COD acceptance in real time.
- Zone-Level Intelligence. Different couriers win different zones — the engine picks the winner for every pincode, not a blanket rule.
- Manual Override Available. Full control to manually assign a courier, pin preferred couriers per SKU, or lock rules for specific brands.
NDR & NPR Workflows That Save Every Saveable Order
Every failed delivery attempt is an opportunity — not an RTO. Shypfy's NDR (forward) and NPR (reverse) management turns exceptions into deliveries with automated buyer outreach and smart reattempts.
- Attempt-Wise Funnel View. See every NDR by attempt number — No Attempt, 1st, 2nd, 3rd, 3+ — and resolve them before they become RTOs.
- Automated Buyer Outreach. SMS, WhatsApp, and IVR campaigns to reconfirm address, preferred time slot, and alternate contact number.
- Action Required vs Action Requested. Clear workflow split — you see what needs brand action vs what's already been communicated to courier.
- Forward NDR + Reverse NPR. Both forward delivery failures and reverse pickup failures managed from the same panel.
State-Wise RTO Analytics with City Drilldown
RTOs kill D2C margins. Shypfy's RTO dashboard shows you exactly which states, cities, and pincodes are driving returns — so you can fix the root cause, not just the symptom.
- RTO % with Trend. Week-on-week and month-on-month RTO trends with delta indicators.
- Interactive India Map. Click any state to see city-level RTO breakdown and identify pincodes to block or verify.
- NDR → Delivered → RTO Funnel. See how many NDRs were saved as deliveries vs lost as RTOs, by state.
- Courier-Wise RTO Comparison. Which courier has the highest RTO in your key delivery zones — data you can use at the next rate negotiation.
| State | Total | Delivered | RTO |
|---|---|---|---|
| All India | 245 | 209 (86.4%) | 33 (13.6%) |
| Uttar Pradesh | 42 | 36 (87.8%) | 5 (12.2%) |
| Maharashtra | 37 | 35 (94.6%) | 2 (5.4%) |
| Gujarat | 16 | 14 (87.5%) | 2 (12.5%) |
Every Shipment. One Inbox.
Forward and reverse shipments live in a single, filterable hub. Jump from “Action Required” to “Delivered” to “RTO” with one click — and take bulk actions across hundreds of orders at once.
- Journey-Based Filters. All · Cancelled · Ready for Pickup · In Transit · Delivered · RTO · Action Required · Action Requested.
- Forward & Reverse Toggle. Forward shipments and reverse pickups in the same interface with a single click switch.
- Bulk Actions. Cancel, reschedule, download labels, reprint manifests, export reports — all at scale.
- Rich Column Controls. Customise columns; sort, filter, and search by shipment ID, WBN, phone, or order ID.
Create a Shipment in Under 30 Seconds
Single-order, bulk upload, or reverse pickup — Shypfy's Ship Parcel module handles all three with the same simple interface. Smart pincode auto-fill, weight slab calculator, and courier rate preview built in.
- Three Modes. Forward · Reverse · Bulk (CSV/Excel) — all in one place.
- Pincode Auto-Fill. Enter pincode, city and state auto-populate — built on India Post data plus Shypfy's serviceability layer.
- Rate Preview Before Booking. Courier-wise rates, estimated TAT, and serviceability before you confirm.
- Saved Addresses. Warehouses, RTO addresses, and frequent drop points saved for one-click booking.
Clear Weight Discrepancy Management. No Invoice Surprises.
Every weight discrepancy flagged by a courier partner surfaces on Shypfy in near real-time — with full evidence on a single page. Decide fast, dispute in one click, and use trend data to fix issues at source.
- Courier-Flagged, Brand-Visible. The moment a courier raises a discrepancy, it surfaces as “Action Required” — no more waiting for end-of-month invoices.
- Everything on One Page. Input weight, charged weight, dimensions, volumetric, product master reference, and courier evidence images.
- One-Click Dispute. Raise a dispute with your own photo proof; track lifecycle (Open · Disputed · Action Required · Charged · Resolved).
- Structural Fix Loop. Discrepancy trends by SKU and courier help you update product master weights and catch packaging drift.
- Bulk Dispute & Reports. Dispute hundreds at once; download monthly reports for finance reconciliation.
Reverse Logistics — End-to-End Orchestration
Book a reverse pickup, track NPR attempts, run QC at pickup or hub, and get shipments delivered back to origin — all from one workflow. The same engine that powers forward shipments handles the reverse journey.
- Multi-Courier Reverse Aggregation. Delhivery, Ekart, Xpressbees, Shadowfax — the engine picks the best reverse partner per pincode.
- NPR Management Built In. Non-Pickup Request workflow with SMS + WhatsApp + calling outreach and multiple reattempts.
- Customisable QC Parameters. Photo-based or visual QC per brand; grade returns (sellable/defect/damaged) and route accordingly.
- Delivery-to-Origin TAT Tracking. Full visibility from pickup to warehouse arrival with SLA reporting.
Return Request Raised
12 Apr 2026 · 02:17 PM · Customer initiated return via branded tracking page
Reverse Courier Allocated
12 Apr 2026 · 02:18 PM · Delhivery assigned — 5 attempts available
Pickup Attempt · 1 of 3
13 Apr 2026 · 04:45 PM · NPR triggered — SMS + WhatsApp + call sent to customer
QC Verification at Pickup
Photo-based QC with 6 custom parameters configured for this brand
Delivery to Origin Warehouse
Target TAT: 48 hours from successful pickup
COD Reconciliation That Actually Works
COD remittances from 20+ courier partners consolidated into a single, auditable ledger. No more chasing couriers for missing remittances or matching bank statements to shipment IDs manually.
- Unified Ledger. COD collected · remitted · pending · disputed — across every courier, in one dashboard.
- Shipment-Level Reconciliation. Every credit and debit mapped back to the specific shipment, order, and customer.
- Flexible COD Cycles. Daily, weekly, and custom remittance cycles — faster cash flow for high-velocity brands.
- Wallet & Recharge. Prepaid wallet with instant recharge, low-balance alerts, and usage breakdown by shipment type.
Every Metric. One-Click Export.
Download any view — shipments, NDR, RTO, weight discrepancy, COD ledger, courier-wise performance — as Excel or CSV. Schedule reports to your inbox daily, weekly, or monthly.
Shipment Reports
Forward, reverse, status-wise, date-wise. CSV + Excel.
NDR / NPR Reports
Attempt-wise breakdown + resolution outcomes.
COD Remittance
Shipment-level reconciliation with courier mapping.
Weight Discrepancy
Input vs charged weight, dispute status, savings.
RTO Reports
State, city, courier, and reason-code breakdowns.
Courier Performance
Delivery %, TAT, RTO % — courier vs courier.
Scheduled Reports
Daily, weekly, monthly — delivered to your inbox.
Custom Reports
Build your own views via API + webhooks.
Plug Shypfy into Your Existing Stack
Native integrations with leading e-commerce platforms, WMS, OMS, and ERP systems. Or build your own with Shypfy's full REST API and webhook library.
Shopify
Auto-sync orders, push AWBs, update fulfilment status.
2-min setupWooCommerce
One-click plugin. Orders flow straight to Shypfy.
5-min setupUnicommerce
Deep OMS/WMS integration for multi-channel brands.
15-min setupIncreff
WMS integration with real-time inventory sync.
30-min setupEasyEcom
Multi-channel order management & fulfilment.
15-min setupMagento
Extension for Magento 2 — push orders, pull status.
20-min setupCustom Cart
Connect any custom cart via webhooks and REST.
API-basedREST API
Full platform access — create, track, cancel, report.
Developer-readyBuilt to Handle Peak Season Load
Enterprise-grade infrastructure. Whether you're shipping 100 orders a day or 10,000, Shypfy is engineered for reliability, security, and speed.
SOC 2-Aligned Practices
Security controls aligned to SOC 2 principles — audit logging, access reviews, and documented incident response.
Encryption Everywhere
TLS 1.2+ in transit and AES-256 encryption at rest for all shipment, customer, and financial data.
Role-Based Access
Granular RBAC, team permissions, and SSO support so the right people see the right data — nothing more.
99.9% Uptime
Redundant, auto-scaling infrastructure engineered to absorb festive-season spikes without degradation.
Automated Backups & DR
Continuous backups with disaster-recovery failover, so your operational data is never a single point of failure.
WAF & DDoS Protection
Web application firewall and DDoS mitigation guard the platform and your data around the clock.